Login
To start, make sure that you have logged into the SXSW GO app. If you haven’t created an account yet, you can do so by going to id.sxsw.com. This will allow you to build your SXSW Schedule and sync your Favorites between different devices.
Link Your Badge
To get the most out of the SXSW GO app, link your SXSW Badge.
Link your SXSW Account by going to “My Profile” in the SXSW GO App or by going to “My Credentials on id.sxsw.com. A SXSW Link Code can also be found in your registration confirmation email or in your purchase history.
When you link your credential, you’ll be able to:
- Connect with attendees
- Claim advanced Reservations for Sessions, Showcases, and Screenings
- Reservations for Mentor sessions and Workshops
- Receive personalized Recommendations
- Adjust your profile visibility to align with your goals
- Upload a photo for your badge
- See what events are happening nearby in March
- Get onsite schedule updates for your badge type in March
Link your credential to your SXSW Account by going to “My Profile” in the SXSW GO App or on id.sxsw.com. A SXSW Link Code can also be found in your registration confirmation email or in your purchase history.
If you have any issues linking, feel free to reach out for help by emailing techsupport@sxsw.com.
Finalize Your Profile
If you haven’t finished setting up your profile, we recommend you take a minute to do so now by following these steps:
- Upload your profile photo
- Update Your Bio
All this will help you get the most out of our networking capabilities and your own SXSW experience.
Favorite and Message Attendees
Don’t forget to network! You can use the SXSW GO app to search the directory for other SXSW attendees and send direct messages. You’ll be able to boost your networking this SXSW season even further by receiving personalized recommendations from SXSW Recommends on the best people to connect with.
You can verify if you’ve opted into the Attendee List by going to the SXSW GO App > Settings > to make sure you’re opted-in to the attendee list and direct messages from other attendees.. Once you’ve discovered attendees to connect with, reach out by sending a direct message. Many attendees meet their next creative collaborator, business partner, producer, investor, and more at SXSW.
Set Location to "Always"
Have you checked your location settings? You’ll need to opt-in if you want to receive curated recommendations of events happening around you during the event.
Following these directions to opt-in:
- Go to Settings > Privacy > Location Services (Make sure that Location Services is on)
- Scroll down to find the app
- Tap the app and select the "Always" option
"Always" will allow access to your location even when the app is in the background to get the most out of your SXSW adventure. Now you're all set!
Enable Bluetooth
Enable Bluetooth to ensure that you are able to receive our personalized recommendations. If you’re not sure if Bluetooth is enabled, go to Settings > Privacy > Bluetooth and enable the SXSW GO app.
Check Out Events Nearby
Events Nearby uses your current location along with the SXSW Schedule’s current Event Status to show a real-time list of events happening near you. Don’t forget to take advantage– simply open the SXSW GO app and click on “Events Nearby” in the navigation menu to get started. You’ll need to opt into location services to use this feature.
Opt-In For Push Notifications
Opt-in to receive push messages and stay up-to-date on the latest SXSW happenings including event additions or changes. Simply go to the side menu > Profile in the app and click on the gear at the top right-hand corner. On that page, you'll see the "Opt-In for Notifications" field under "NOTIFICATIONS AND ALERTS".
Reservations
Badgeholders, use your daily Reservations through the app! This gives registrants with Platinum, Innovation, Film & TV, and Music Badges the change to reserve a spot in advance for conference sessions across all our conferences, Music Festival Showcases, Film & TV Festival Screenings, and Comedy Festival Showcases.
Reservations open for Platinum Badgeholders 9:00am CT on Thursday, February 19 and for Innovation, Film & TV, and Music Badgeholders 9:00am CT on Thursday, February 26.
Before you can use your daily Reservations, you must log in and link your badge in SXSW GO or at id.sxsw.com, using the SXSW Link Code found in your registration confirmation email or in your purchase history.
Reservations for Mentor Sessions and Workshops
Our Mentor Sessions offer one-on-one coaching by professionals from all areas of the tech, film, and music industries. Within the 75 minute duration of Mentor Sessions, there will be five one-on-one meetings lasting 15 minutes each. Mentor Sessions require a Reservation and access is limited to the badge types listed on the Mentor’s schedule information. Workshops offer a variety of hands-on learning activities and specific takeaways for professional growth. These are 90-120 minutes and also require a Reservation and access is limited to the badge types.
Reservations open for All Badgeholders 9:00am CT on Thursday, February 19. And these do NOT count against your daily Reservations.